Quiltography: Frequently Asked Questions.

General

Will it write patterns?

Patters are hand crafted by expert quilters, most make a living off selling them, this is a design App and assumes, as a quilter that you have the ability to make a quilt. It is not intended to take away the livelihood of those quilters by automatically creating such patterns.

Quiltography is a bit of a mouthful, do you have a nickname for it?

Sure do. Although Quiltography helps describe the App, we like to call it “Quilto” for short.

Quiltography seems expensive compared to other Apps, why is it not $0.99?

We would love to be able give Quiltography away for FREE if we could. Unfortunately to be able to justify the cost of development and to be able to provide support and further updates, we have to charge something. With quilting being a niche market, the $0.99 price point would not reflect the quality of the App and the limited size of the market. That said we will continue to monitor comments and competition and may adjust pricing accordingly.

The cost of Quiltography does not just pay for the app you download, but funds for future versions and additional features that will enhance Quiltography.

What does Quiltography do that other quilting Apps don’t?

Where should we start? Quiltography was designed from the ground up for quilters, by quilters. Quiltography has been designed to be as user friendly as possible. Where other Apps fail with excessively complicated user experiences, Quiltography is simple to use and you can design and edit a quilt extremely fast. Quiltography combines aspects of other quilting Apps and adds some extra features into the mix. Quiltography is truly a unique mobile quilt designing tool. You can import your fabric stash, design blocks and quilts from your fabric. You can even design a quilt using a photograph and export the pattern as a PDF to share with friends or print to make yourself.

 

I left comments in a review on the App store, why did you not reply?

App store reviews are a one way system, meaning, you can make comments but we are unable to directly respond to you. The main purpose for App store reviews is to inform potential customers on your opinion about an App. If you have any comments and suggestions that you would like a response to please contact us at support@quiltography.co.uk leaving contact information.

Quiltography has some good features, but I have a really good idea, what should I do?

Tell us!!!! We want Quiltography to be the number 1 quilting App on mobile devices, we cant do that by ignoring our users. Get in touch, we never ignore comments or suggestions, You might find this strange, but, we even like to hear criticisms, so long as they are constructive that is 😀

Is Quiltography available for Android?

Unfortunately not at the moment.

We are working on making Quiltography the best it can be for iOS devices at the moment. We would like to see it available for other devices if demand is high enough.

I told you about a problem with the App, why has it not been fixed yet?

These things take time, first we need to identify the problem, next we need to actually fix it (hopefully something nice and easy). The next thing we need is to test that fixing that problem hasn’t caused other problems, sometimes this can happen and can make things take a little longer.

Once we have fixed the issue and we are happy enough with the update to unleash it on the world, we need to send the App off to Apple for approval. This can take 5-7 days if Apple are happy with the update this we become available almost immediately.

As you can see, fixes are not a quick job, also, if the issue was low ( yet still important ) priority, it might be included with other fixes at the same time to reduce the amount of updates you need to perform.

I want a refund….

We are sorry to hear that, unfortunately, only Apple can issue a refund. There is no system in place for us to refund you directly. If you feel you are entitled to a refund, we ask that you contact Apple directly. We would also like to know why you want a refund, if it is something we have done wrong, we would like to be able to make things right.

What are your plans for Quiltography?

We have MANY MORE ideas for future versions and are happy to add your own ideas too if they fit in with our design, so be sure to get in touch. The more positive feedback we get, the more 5 Star reviews we receive and the more people that download Quiltography, the more time and money we are able to reinvest in implementing those ideas.