First off, we are sorry that this has happened, this is not what we would call good a user experience.
Rest assured, we do our best to test each version before a release, but, it is not possible to have 100% bug free code despite our best efforts. Some bugs only occur on a specific combination of hardware and operating system versions. Some only occur when the App is used in unexpected ways. The best thing is to contact us via firstname.lastname@example.org and tell us what hardware you are using, what iOS version you are using, what you were doing when the issue happened and what steps are needed to recreate the issue. The sooner you let us know about a problem, the sooner we can get it fixed.
Posted in: Usage